Dr. Dhruv Grewal

LATEST NEWS: Marketing (2024 Edition) Book Released

Dhruv Grewal (Ph.D. Virginia Tech) is the Toyota Chair in Commerce and Electronic Business and a Professor of Marketing at Babson College.  He is listed in The World’s Most Influential Scientific Minds, Thompson Reuters 2014: (only 8 from the Marketing field and 95 from economics and business are listed).  He was ranked 1st in the marketing field in terms of publications in the top-six marketing journals during the 1991-1998 period and again for the 2000-2007 period, and ranked 8th in terms of publications in JM and JMR during the 2009-2013 period. He was also ranked 1st in terms of publications and 3rd in citations for pricing research for the time period 1980-2010 in 20 marketing & business publications. He was awarded the 2013 University wide Distinguished Graduate Alumnus from his alma mater Virginia Tech, the 2012 Lifetime Achievement Award in Pricing (American Marketing Association Retailing & Pricing SIG), the 2010 Lifetime Achievement Award in Retailing (American Marketing Association Retailing SIG), the 2005 Lifetime Achievement in Behavioral Pricing Award (Fordham University, November 2005) and the Academy of Marketing Science Cutco/Vector Distinguished Educator Award in May 2010. He is a “Distinguished Fellow” of the Academy of Marketing Science.

    • Co-winner JMR’s 2024 Weitz-Winer-O’Dell Award
    • Winner Best in Track Paper award for the Advertising, Promotion and Marketing Communications track for the 2024 AMA Summer Academic Conference (The Role of Linguistic Legitimacy Cues on Crowdfunding Performance).
    • 2023 AMA Marketing Science Institute/H. Paul Root Award Finalist (among the top papers in 2023 Journal of Marketing that have made the most significant contribution to the advance of the practice of marketing).
    • 2023 Finalist for 2022 Best Services Paper Award from the AMA Services SIG (for article published in 2022 – JM 2022).
    • 2023 AMS Building the Bridge to Marketing Practice Grant Awardee ($5,000) Presentation at AMS Conference: two finalists both received awards)
    • 2023 Outstanding Area Editor Award, Journal of the Academy of Marketing Science.
    • 2022 Outstanding Advisory Board Member, Journal of Retailing (based on quality of reviews)
    • 2022 William R. Davidson Journal of Retailing First Runner Up Paper Award (for paper published in 2021).
    • 2022 William R. Davidson Journal of Retailing Second Runner Up Paper Award (for paper published in 2021).
    • 2021 ACR Grant Award on Transformative Consumer Research ($1,000)
    • 2021 Journal of Marketing Editor-in Chief Finalist
    • 2021 William R. Davidson Journal of Retailing First Runner Up Paper Award (for paper published in 2020).
    • 2021 Winner Best Services Paper Award from the AMA Services SIG (for article published in 2020 – JMR 2020).
    • 2020 AMA CBSIG’s Research in Practice Award (for article published in 2019 (JM 2019) and presented at Winter AMA 2021).
    • 2020 Finalist for the Journal of the Academy of Marketing Science Best 2020 Paper Sheth Foundation Award.
    • 2020 William R. Davidson Journal of Retailing Honorable Mention Paper Award (for paper published in 2019).
    • 2020 Financial Times Top 100 – Business School Research with Social Impact For Future of Retailing article (published in JR 2017).
    • 2020 Finalist for Best Services Paper Award from the AMA Services SIG (for article published in 2019).
    • 2019 Louis W. Stern Award, American Marketing Association IO Sig. (for an article published 3 to 8 years ago, based on four criteria: contribution to theory and practice, originality, technical competence, and impact in the field of channels of distribution).
    • Runner-Up of the 2019 AMA-MRSIG Donald R. Lehmann Award for the Best dissertation-based article published in the Journal of Marketing or Journal of Marketing Research (Doctoral Student: Carl-Philip Ahlbom, paper was published in JM 2018).
    • 2019 Best Paper Award, Points-of-Purchase: New Frontiers in Retail Track, Summer AMA Conference.
    • 2019 William R. Davidson Journal of Retailing Best Paper Award (for paper published in 2017).
    • 2018 Finalist for the Journal of the Academy of Marketing Science Best 2018 Paper Sheth Award.
    • 2018 AMA Paul Green Award Finalist (among the top 4 papers in 2018 Journal of Marketing Research that have the most potential to contribute significantly to the practice of marketing research).
    • 2018 AMA Marketing Science Institute/H. Paul Root Award Finalist (among the top papers in 2018 Journal of Marketing that have made the most significant contribution to the advance of the practice of marketing).
    • 2018 Journal of Service Research Best Paper Award (for paper published in 2017).
    • 2018 William R. Davidson Journal of Retailing Best Paper Award (for paper published in 2016).
    • 2017 Journal of Marketing Editor-in Chief Finalist
    • 2017 Journal of Interactive Marketing Best Paper Award (for paper published in 2016)
    • 2017 Outstanding Associate Editor Award, Journal of Marketing.
    • 2017 Best Paper Award, Connecting for Good Track, Winter AMA Conference.
    • 2016 Journal of Marketing Sheth Award for “Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis. “Journal of Marketing, 2006.
    • 2016 Outstanding Area Editor Award, Journal of the Academy of Marketing Science.
    • 2016 Stan Hollander Award, Best Retailing Paper, Academy of Marketing Science.
    • 2016 Elsevier Highly Cited Research Certificate for “Are Men Seduced by Red? The Effect of Red Versus Black Prices on Price Perceptions,” Journal of Retailing, 2013 (top 5 most cited articles in the journal form 2015-2016).
    • 2016 Elsevier Highly Cited Research Certificate for “Fix It or Leave It? Customer Recovery from Self-service Technology Failures,” Journal of Retailing, 2013 (top 5 most cited articles in the journal form 2015-2016).
    • 2016 Emerald Citations of Excellence Award for “Understanding social media effects across seller, retailer, and consumer interactions,” Journal of the Academy of Marketing Science, 2013.
    • 2016 Emerald Citations of Excellence Award for “Relationship velocity: Toward a theory of relationship dynamics,” Journal of Marketing, 2013.
    • 2016 William R. Davidson Journal of Retailing Best Paper Award (for paper published in 2014).
    • 2016 Finalist for the Paul D. Converse Award (4 selected from the final ballot).
    • 2015 Louis W. Stern Award, American Marketing Association IO Sig. (for an article published 3 to 8 years ago, based on four criteria: contribution to theory and practice, originality, technical competence, and impact in the field of channels of distribution).
    • 2015 Babson College Faculty Scholarship Award (based on scholarship from 2012-2014).
    • 2014 Outstanding Reviewer Award, Journal of Marketing (for 2013-2014)
    • 2014 AMA Harold H. Maynard Award Finalist (among the top-5 papers in 2013 Journal of Marketing that have made the most significant contribution to marketing theory and/or marketing thought).
    • 2012 William R. Davidson Journal of Retailing Best Paper Award
    • 2012 Finalist for the Paul D. Converse Award (15 finalists out of which 5 were selected).
    • 2012 Elsevier—Journal of Retailing Certificate for Top Cited Article (top-10), 2007-2011 for: Puccinelli, Nancy, Ronald C. Goodstein, Dhruv Grewal, Rob Price, Priya Raghubir, and David Stewart (2009), “Customer Experience Management in Retailing: Understanding the Buying Process,” Journal of Retailing, 85 (1), 15-30.
    • 2012 Elsevier—Journal of Retailing Certificate for Top Cited Article (top-10), 2007-2011 for: Grewal, Dhruv, Michael Levy and V. Kumar (2009), “Customer Experience Management: An Organizing Framework,” Journal of Retailing, 85 (1), 1-14.
    • 2012 Elsevier—Journal of Retailing Certificate for Top Cited Article (top-10), 2007-2011 for: Grewal, Dhruv and Michael Levy (2007), “Retailing Research: Past, Present and Future,” Journal of Retailing, 83 (4), 447-464.
    • 2011 Best Paper Award (La Londe Conference for Marketing Communications and Consumer Behavior)
    • 2011 Louis W. Stern Award, American Marketing Association IO Sig. (for an article published 3 to 8 years ago, based on four criteria: contribution to theory and practice, originality, technical competence, and impact on the field of channels of distribution).
    • 2011 William R. Davidson Journal of Retailing Honorable Mention Paper Award
    • Nominated for Babson College Deans Teaching Awards (2008-2011)
    • 2010 Research Award, Marketing Science Institute/Association for Consumer Research – Research Competition on Shopper Marketing, Co-winners, (with V. Kumar, Sarang Sunder and Yashoda Bhagwat), June 2010.
    • 2010 William R. Davidson Journal of Retailing Best Paper Award
    • 2010 William R. Davidson Journal of Retailing Honorable Mention Paper Award
    • 2010 Babson College Faculty Scholarship Award (based on scholarship from 2007-2009).
    • 2010 McGraw-Hill Corporate Achievement Award for Grewal Marketing 2e with Connect in the Category of Excellence in Content and Analytics.
    • 2010 Revision of the Year, McGraw Hill (for 2e Marketing).
    • 2009 Best Paper Award, Consumer Behavior Track, Winter AMA.
    • 2008 Stan Hollander Award, Academy of Marketing Science.
    • 2008 Wayne Delozier Award, Best Overall Conference Paper, AMS.
    • 2008 Best Reviewer Award, Journal of Retailing.
    • 2007 Best Paper Award, Technology and e-Business Track, Summer AMA.
    • 2005 Sherwin Williams Distinguished Teaching Award, Society for Marketing Advances.
    • 2005 Finalist for Best Services Paper Award from the AMA Services SIG.
    • 2003 American Marketing Award for Teaching Innovation.
    • 2003 Best Services Paper Award, from the Services SIG presented at the Service Frontier Conference, October 2003.
    • 2002 Stan Hollander Award, Academy of Marketing Science.
    • 2002 Wayne Delozier Award, Best Overall Conference Paper, AMS.
    • 2001 Best Paper Award, Pricing Track, Winter AMA.
    • 2000 Best Paper Award, Technology Track, Summer AMA.
    • 1999 School of Business Teaching Excellence Award, University of Miami.
    • 1999 Great Teachers in Marketing Award, Academy of Marketing Science
    • 1998 Executive MBA Teaching Excellence Award (Working Professional Group). 
    • 1998 Finalist for the University of Miami Teaching Excellence Award (was among the final 14 out of which 7 were selected).
    • 1998 School of Business Research Excellence Award, University of Miami.
    • Nominated for the University of Miami Teaching Excellence Award (1995-1997)
    • 1996 School of Business Research Excellence Award, University of Miami.
    • 1995 Honorable Mention Award, Conference on Affect, University of California, Riverside.
    • 1995 School of Business Research Excellence Award, University of Miami.
    • Nominated for the 1994 School of Business Research Award
    • 1994 Finalist for the University of Miami Teaching Excellence Award (was among the final 12 out of which 5 were selected).
    • Nominated for the 1993 University of Miami Teaching Excellence Award
    • 1993 School of Business Teaching Excellence Award, University of Miami.
    • Nominated for the 1993 School of Business Research Award
    • 1991 School of Business Research Excellence Award, University of Miami.
    • 1989 Certificate of Recognition for Outstanding Teaching, VPI & SU. 
    • Cunningham Dissertation Fellowship (1988-89), VPI & SU.
    • 1988 Southern Marketing Association Best Dissertation Proposal A­ward.
    • Student Fellow, 1988 American Marketing Association Doctoral Consortium, University of California, Berkeley, August.
    • Pamplin Graduate Fellowship (Spring 1988), VPI & SU.
    • Alpha Mu Alpha – National Marketing Honorary Society (1988), VPI & SU.
    • Beta Gamma Sigma – The National Business Honors Society (1986), VPI & SU.
    • Phi Kappa Phi – Multi-Disciplinary National Honor Society (1986), VPI & SU.
    • Instructional Fee Scholarship Award (Summer 1985, Summer 1986, Fall 1986), VPI & SU.
    • Graduated first in my College which is part of numerous colleges in Delhi University, Bachelor of Commerce (Honors), (1984).

    • 2024 – Research.com Business and Management in United States Leader Award (Ranked 30th in the world and 17th in USA).
    • Ranked 3rd in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2014-2023 periods (Results of announcement posted on AMA website, 2024).
    • Ranked 4th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2014-2023 periods (Results of announcement posted on AMA website, 2024).
    • AD Scientific Index 2024: 55th (44,043) in the world in Business and Management and 8th (8,381) in the world in Marketing
    • Listed in Highly Cited Researchers 2023, Clarivate™ Highly Cited Researchers™ (87 in Business and Economics)
    • Ranked by MKTBig15.com for 2018-2023 (April)
      1. 2nd in UTD-5 (JM, JMR, JCR, MS and Management Science – Marketing track)
      2. 1st in Marketing FT50 (above + JCP and JAMS) – posted on LinkedIn.
      3. 1st in Marketing ABDC*
      4. 1st in MKTBig15 list
    • Ranked 3rd in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2013-2022 periods (Results of announcement posted on AMA website, 2023).
    • Ranked 5th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2013-2022 periods (Results of announcement posted on AMA website, 2023).
    • Ranked 30th (18th) in the world (US) in the Business and Management Scientists category by Researcher.Com (February 2023). (D-Index listed as 94, approximately 69,000 citations, 176 publications). News release.
    • Leader Award, Business and Management 2023, Research.Com (February 2023)
    • Ranked #2 most influential author by total citations who is publishing in AI ethics in business literature (Daza and Ilozumba 2022, Psychol. 13:1042661. doi: 10.3389/fpsyg.2022.1042661, December).
    • Article (Davenport et al. 2020) ranked #2 most influential article in AI ethics in business literature (Daza and Ilozumba 2022, Psychol. 13:1042661. doi: 10.3389/fpsyg.2022.1042661, December).
    • Article (Davenport et al. 2020) ranked #2 most influential article in AI in Marketing (Anayat & Rasool (2022), Journal of Marketing Theory and Practice, DOI: 10.1080/10696679.2022.2103435).
    • Listed in TOP 7 BEST RETAIL MARKETING BOOKS FOR BRANDS AND RETAILERS. Nov 23, 2022, tokinomo.com.
    • Listed in Highly Cited Researchers 2022, Clarivate™ Highly Cited Researchers™
    • AD Scientific Index 2023: 57 (29570) in the world in Business and Management and 11 (5883) in the world in Marketing
    • AD Scientific Index 2022: 57 (22,324) in the world in Business and Management and 10 (4191) in the world in Marketing.
    • Identified as the Leading Researcher in Digitization in Retail Business Model Innovation (Mostaghel et al 2022, JBR, vol. 146, 137).
    • 2022 – Research.com Business and Management in United States Leader Award
    • Identified as the 3rd most cited person in Consumption Experience Field (Scussel et al. 2022, Tourism & Management Studies, 18 (2), 30-49).
    • Identified as one of the top three most influential author based on citations in the Reference Price Research in Marketing (Srivastava et al. 2022, Marketing Intelligence & Planning).
    • 8th ranked CX paper based on citations, Javier Gallardo-Garcia, Esther Pagán-Castaño, Javier Sánchez-Garcia & María Guijarro-García (2022): Bibliometric analysis of the customer experience literature, Economic Research-Ekonomska Istraživanja, DOI: 10.1080/1331677X.2022.2137822
    • 9th ranked CX paper based on citations, Javier Gallardo-Garcia, Esther Pagán-Castaño, Javier Sánchez-Garcia & María Guijarro-García (2022): Bibliometric analysis of the customer experience literature, Economic Research-Ekonomska Istraživanja, DOI: 10.1080/1331677X.2022.2137822
    • Ranked one of the most productive and influential CX authors (#1 based on citations, citations/publications, and citation per year based on list with most publications – 6 or more), Javier Gallardo-Garcia, Esther Pagán-Castaño, Javier Sánchez-Garcia & María Guijarro-García (2022): Bibliometric analysis of the customer experience literature, Economic Research-Ekonomska Istraživanja, DOI: 10.1080/1331677X.2022.2137822
    • Top-25 Most Cited articles published in Journal of Retailing since 2018: 5 articles listed: (1) Understanding Retail Experiences and Customer Journey Management; (2) The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience; (3) Understanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review; (4) How Artificial Intelligence Will Affect the Future of Retailing; and (5) Strategizing Retailing in the New Technology Era (JR, 98 (2022), 197-198).
    • Article Ranked #13th by Shugan’s Top 20 Marketing Meta-Journal (Most Cited Marketing Articles), Volume 9, Issue 3, March 2022 (How artificial intelligence will change the future of marketing, Published in JAMS, 2020).
    • Article Ranked #20th by Shugan’s Top 20 Marketing Meta-Journal (Most Cited Marketing Articles), Volume 9, Issue 3, March 2022 (Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses, Published in JMR 2019).
    • P-Rank 2022: Top-1000 contributors: ABDC Journal Quality List Ranking: 31; CABS Academic Journal Guide Ranking: 13; ERIM Journal List Ranking: 11; FMS Ranking: 54; Handelsblatt Ranking: 31; HCERES Ranking: 27; Scimago Journal Ranks: 14; VHB Jourqual 3 Ranking: 9;  Top 1000 collaborators: ABDC Journal Quality List Ranking: 18; CABS Academic Journal Guide Ranking: 6; ERIM Journal List Ranking: 3; FMS Ranking: 23; Handelsblatt Ranking: 11; HCERES Ranking: 11; Scimago Journal Ranks: 5;  VHB Jourqual 3 Ranking: 3. (Goel 2022, January 2).
    • Ranked 27th (18th) in the world (US) in the Business and Management Scientists category by Researcher.Com (June 2022). (D-Index listed as 86, approximately 63,000 citations, 176 publications).
    • Ranked 3rd in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2012-2021 periods (Results of announcement posted on AMA website, 2022).
    • Ranked 6th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2012-2021 periods (Results of announcement posted on AMA website, 2022).
    • Listed in Highly Cited Researchers 2021, Clarivate™ Highly Cited Researchers™
    • P-Rank 2021: Top-1000 contributors: ABDC Journal Quality List Ranking: 24; CABS Academic Journal Guide Ranking: 11; ERIM Journal List Ranking: 7; Handelsblatt Ranking: 24; HCERES Ranking: 27; Scimago Journal Ranks: 13; VHB Jourqual 3 Ranking: 7;  Top 1000 collaborators: ABDC Journal Quality List Ranking: 10; CABS Academic Journal Guide Ranking: 4; ERIM Journal List Ranking: 9; Handelsblatt Ranking: 4; HCERES Ranking: 9; Scimago Journal Ranks: 5;  VHB Jourqual 3 Ranking: 3. (Goel 2021, January 2).
    • Ranked in the World’s Top 2% Scientist List (as of August 1, 2021). Baas, Jeroen; Boyack, Kevin; Ioannidis, John P.A. (2021), “August 2021 data-update for “Updated science-wide author databases of standardized citation indicators””, Mendeley Data, V3, doi: 10.17632/btchxktzyw.3
    • Ranked 3rd in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2011-2020 periods (Results of announcement posted on AMA website, 2021).
    • Ranked 4th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2011-2020 periods (Results of announcement posted on AMA website, 2021).
    • Article Ranked #14th by Shugan’s Top 20 Marketing Meta-Journal (Most Cited Marketing Articles), Volume 8, Issue 23, February 2021(Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers’ Service Experiences, Published in JSR, 2017).
    • 13th most cited paper in CRM Research, Guerola-Navarro, V.; Oltra Badenes, RF.; Gil Gómez, H.; Gil-Gómez, J. (2020). Customer relationship management (CRM): a bibliometric analysis. International Journal of Services Operations and Informatics. 10(3):242-268. https://doi.org/10.1504/IJSOI.2020.108988
    • Listed in Highly Cited Researchers 2020, Clarivate™ Highly Cited Researchers™: lists some 6389 individuals who published the greatest number of highly cited papers in one of 21 broad fields, 2009-2019. Listed among the 101 researchers that were included in the field of economics and business and approximately 15 from the Marketing field.
    • Ranked in the World’s Top 2% Scientist List by study published in PloS Biology (Ioannidis, Boyak, and Baas 2020).Summarizes top 2% in each field. (235 in Marketing made it out of 10,464: I was ranked 48th in Marketing). Ranked 32,825 out of 159,683. Data from 1996-2019 covering approximately 7 million researchers was examined.
    • P-Rank 2020: Top-1000 contributors: ABDC Journal Quality List Ranking: 17; CABS Academic Journal Guide Ranking: 6; ERIM Journal List Ranking: 5; Handelsblatt Ranking: 16; HCERES Ranking: 17; Scimago Journal Ranks: 9; VHB Jourqual 3 Ranking: 4;  Top 1000 collaborators: ABDC Journal Quality List Ranking: 6; CABS Academic Journal Guide Ranking: 2; ERIM Journal List Ranking: 2; Handelsblatt Ranking: 4; HCERES Ranking: 5; Scimago Journal Ranks: 3;  VHB Jourqual 3 Ranking: 2. (Goel 2020, April 16).
    • Article Ranked #19th by Shugan’s Top 20 Marketing Meta-Journal (Most Cited Marketing Articles), Volume 7, Issue 2, February 2020 (The Future of Retailing, Published in JR 2017).
    • Ranked 3rd in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2010-2019 periods (Results of announcement posted on AMA website, 2020).
    • Ranked 5thth in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2010-2019 periods (Results of announcement posted on AMA website, 2020).
    • Tied for 1st in terms of publications (#19) in Journal of the Academy of Marketing Science a(1973-2018), Calma et al. (2019), Scientometrics (2019) 119:879–908. JAMS is in the FT-50 list.
    • Ranked 1st place in Retailing (highest H index) (timer period 1990-2014), (Nicolas et al. JPM 2019).
    • Ranked 5th in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2009-2018 periods (Results of announcement on AMA website, 2019).
    • Ranked 10th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2009-2018 periods (Results of announcement on AMA website, 2019).
    • Ranked 15th in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2008-2017 periods (Results of announcement on AMA website, 2018).
    • Ranked 42nd in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2008-2017 periods (Results of Study posted on AMA website, 2018).
    • Ranked 1st in the retailing field in terms of publications in the major retailing journals (JR, JR&CS, IJR&DM, and IRRDCR) and JR during the 2009-2015 periods (Results of Study by Ketron et al. published in IJR&DM 2017).
    • Ranked 15th in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2007-2016 periods (Results of Study posted on AMA website, 2017).
    • Ranked 35th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2007-2016 periods (Results of Study posted on AMA website, 2017).
    • Ranked 3rd in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2011-2015 periods (Results of Study posted on DocSig website, 2016).
    • Ranked 10th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2011-2015 periods (Results of Study posted on DocSig website, 2016).
    • Ranked 6th in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2010-2014 periods (Results of Study posted on DocSig website, 2015).
    • Ranked 19th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2010-2014 periods (Results of Study posted on DocSig website, 2015).
    • Ranked 12th in terms of SSCI citation impact for citations in 2013 with 614 citations, “World’s 50 Most Cited Marketing Scholars 2013,” Report by a University of Minnesota Faculty on their website (posted in 2015). Babson ranked 39th.
    • Listed in The World’s Most Influential Scientific Minds, Thompson Reuters 2014: lists some 3,200 individuals who published the greatest number of highly cited papers in one of 21 broad fields, 2002-2012. Listed among the 95 researchers that were included in the field of economics and business and the 8 from the Marketing field.
    • Ranked 2nd in Behavioral Pricing publications in 20 marketing/business journals (Outi 2014, JP&BM).
    • Ranked in top Marketing Faculty List (based on citations from 2003-2012 in certain sub-area journals): #15 in Marketing Management & Strategy and #4 in International Marketing (Elbeck and Schee, JME 2014).
    • Four Journal of Retailing articles among the most top 25 cited Journal of Retailing articles since 2009 listed on the journal website (31/12/2014).
    • Ranked 8th in the marketing field in terms of publications in the premier AMA marketing journals (JM and JMR) during the 2009-2013 periods (Results of Study posted on DocSig website, 2014).
    • Ranked 34th in the marketing field in terms of publications in the top-four marketing journals (JM, JMR, JCR and MS) during the 2009-2013 periods (Results of Study posted on DocSig website 2014).
    • Four Journal of Retailing articles among the most top 15 cited Journal of Retailing articles since 2008 listed on the journal website (1/6/2013).
    • Ranked 10th in citations in the marketing field for publications in 2006-2010 in JM, JMR, JCR, MS and JAMS (Elbeck and Schee 2012, Summer AMA, 430-438).
    • Ranked in the top 100 Marketing Scholars based on a threshold citation analysis (Chan et al. (2012), European Journal of Marketing, 46 (1/2), 134-156). Article needs to be cited in a set of 9 journals and have at least 18 citations during the time period.
    • Ranked 1st in the marketing field for publications in the domain of Pricing for the period of 1980-2010 in 20 marketing/business journals and 3rd in total citations (Leone et al 2012, JBR, 65(7), 1001-1024).
    • Ranked 9th in Contributions to Consumer-Behavior Research based on total publications (1997-2006) in 6 Journals (including JM, JCR and JMR) in Table 2 (Yim and Park 2010, Social Science Review).
    • Ranked in the top 50 marketing scholars in terms of publications in the top-four marketing journals during the 1982-2006 periods (Results of table (p. 127) in Seggie and Griffin Journal of Marketing 2009 article).
    • Ranked 6th in the productivity in advertising research in terms of publications in 17 journals during 1997-2006 (Journal of Advertising 2008 article, p.85).
    • Ranked 1st in the marketing field in terms of publications in the top-six marketing journals during the 2000-2007 periods (Results of Study by Dan Ladik posted on DocSig website).
    • Ranked 9th in the field in terms of publications in the top-six marketing journals during the 2000-2005 periods (DocSig file).
    • Ranked 24th most recognized marketing author based on journal publications (JAME 2002, Col. 2, article by Kurtz, Christie and Smith, Table 1, p. 3.)
    • Ranked 7th in terms of publications in Journal of Public Policy & Marketing for the period 1992-2001 (Sprott and Miyazaki, JPP&M 2002 article, p.117).
    • Ranked 1st in the marketing field in terms of publications in the top-six marketing journals during the 1991-1998 periods (Bakir, et al. (2000), “Publications in Major Marketing Journals,” JME, 22(2): 99-107).
    • Ranked in the top 2% of researchers who have published in the top-three marketing journals for the 1985-1999 periods (Baumgartner, JCP 2000).
    • Ranked in the top 48 influential consumer researchers who have published in the top-three marketing journals for the 1985-1999 periods (Baumgartner, JCP 2000).
    • Ranked 7th in the marketing field in terms of publications in the top-four marketing journals during the 1990-1996 periods (Spake and Harmon 1997, AMA).

    • 2024 AMA Sheth Foundation Doctoral Consortium, Manchester, UK.
    • 2023 Faculty Fellow, 11th AIM-AMA Sheth Foundation Doctoral Consortium, December
    • 2023 Rutgers School of Business-Camden Eminent Scholar Speaker, October
    • 2023 AMA Sheth Foundation Doctoral Consortium, BI, Norway.
    • 2022 Faculty Fellow, Frontiers in Service Doctoral Consortium
    • 2021 Faculty Fellow, 10thAIM-AMA Sheth Foundation Doctoral Consortium
    • 2021 AMA Sheth Foundation Doctoral Consortium, Indiana University, June (Invited – but was not able to attend).
    • Faculty Fellow, 2020 AMA Sheth Foundation Doctoral Consortium, Indiana University, June (Invited and now moved to 2021).
    • Faculty Speaker, FSU Wells Fargo Distinguished Scholar Series, Florida State University, April 2019.
    • Faculty Fellow, 2018 AMA Sheth Foundation Doctoral Consortium, University of Leeds, July.
    • Faculty Fellow, 2017 AMA Sheth Foundation Doctoral Consortium, University of Iowa, June.
    • 2016 Haslam Distinguished Visiting Scholar, University of Tennessee, Knoxville, November.
    • Faculty Fellow, 2016 AMA Sheth Foundation Doctoral Consortium, University of Notre Dame, June.
    • Faculty Fellow, 2015 AMA Sheth Foundation Doctoral Consortium, London School of Business, July.
    • Faculty Mentor, Brands and Brand Relationships 2015 Accelerator, Boston University Questrom School of Business, May.
    • Organizational Frontlines Research Symposium, Oklahoma State University, April 2015.
    • Mobile Marketing Thought Leader, Texas A&M, 2015.
    • Faculty Fellow, 2012 AMA Sheth Foundation Doctoral Consortium, University of Washington
    • Faculty Fellow, Society for Marketing Advances Doctoral Consortium, 2011
    • Faculty Fellow, 2010 AMA Sheth Foundation Doctoral Consortium, Texas Christian University
    • Retail Innovation Thought Leader, Texas A&M, 2010.
    • Multi-Channel Marketing Thought Leader, Texas A&M, 2009.
    • Faculty Fellow, 2009 AMA Sheth Foundation Doctoral Consortium, Georgia State University
    • Thought Leader, AMA Knowledge Coalitions Evidence-Based Marketing Conference of Chief Marketing Officers and Academic Thought Leaders, Atlanta, 2008.
    • Thought Leader, Thought Leadership Conference on Customer Experience Management in Retailing, Babson College, Boston, 2008.
    • Faculty Fellow, 2008 AMA Sheth Foundation Doctoral Consortium, University of Missouri
    • Faculty Fellow, 2007 AMA Sheth Foundation Doctoral Consortium, Arizona State University.
    • Faculty Fellow, 2006 AMA Sheth Foundation Doctoral Consortium, University of Maryland.
    • Thought Leader, Thought Leadership Conference on Managing Customer Value, University of Connecticut, Storrs, 2005.
    • Faculty Fellow, American Marketing Association’s Sheth Foundation Doctoral Consortium, University of Connecticut, Storrs, 2005.
    • Faculty Speaker, Robert M. Hearin Distinguished Editor and Visiting Scholar Series, University of Mississippi, April 2004.
    • Faculty Fellow, 2004 AMA Sheth Foundation Doctoral Consortium, Texas A&M University, College Station.
    • Faculty Fellow, 2003 Society for Marketing Advances Doctoral Consortium, New Orleans.
    • Faculty Fellow, 2002 AMA Sheth Foundation Doctoral Consortium, Emory University, Atlanta.
    • Faculty Fellow, 2001 AMA Sheth Foundation Doctoral Consortium, University of Miami, Coral Gables.
    • Faculty Fellow, 2000 SMA Doctoral Consortium, Orlando, Florida
    • Faculty Fellow, 1998 AMA Doctoral Consortium, University of Georgia, Athens.

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