Rafaeli, Anat, Daniel Altman, Dwayne D. Gremler, Ming-Hui Huang, Dhruv Grewal, Bala Iyer, A. Parasuraman and Ko de Ruyter (2017), “The Future of Frontline Research: Invited Commentaries,” Journal of Services Research, 20 (1), 91-99. (invited and editor reviewed).
Comments are closed.
All site content unless otherwise noted ©2014 Dhruv Grewal – Site Design by Chris Cappella